Our spare parts management makes us ideal train attendants.

We keep spare parts for PowerTech Converter products available for our customers according to their requirements. Our spare parts management service keeps you informed of any plans to discontinue spare parts and, if necessary, we develop new components to fit your existing power converters.
 

High availability and product reliability

Spare parts management is an essential part of our service concept. That is why we keep spare parts on hand for our customers according to their requirements – for as long as they want and wherever they need them. Our spare parts management service keeps you informed of any plans to discontinue spare parts and, if necessary, we develop new components to fit your existing power converters.

An overview of services

• Preparation of qualified quotes

• Develop technical alternatives

• Order processing, tracking and shipment coordination

• Advice on inventory strategies also from economic aspects

• Compilation and management of a wide range of warehousing concepts (consignment warehouse, optimum safety stocks)

• Direct customer communication, warranty support and complaints handling

• Continued support for products of all former brands (PCS Power Converter Solutions, Transtechnik, FAGA Fahrzeugausrüstung Berlin)